It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient. The links below are for removing antivirus products installed on your system prior to the installation of ESET. If you experience issues using any of the tools below, contact the vendor for assistance.
[KB146] Uninstallers (removal tools) for common Windows antivirus software
Issue
Remove previous Antivirus software!
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SolutionESET AV Remover toolThe ESET AV Remover tool will remove almost any antivirus software previously installed on your system. Click the appropriate link below to download ESET AV Remover, we recommend that you save the file to your Desktop. If you don't know which version to use, click here for instructions to find your system specifications:
If unsuccessful, or unable to identify the program installed, the tool will direct you back to the alphabetical list of uninstallers below.
|
Avast | http://www.avast.com/uninstall-utility |
AVG | http://www.avg.com/us-en/utilities |
Avira | http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88 |
B
BitDefender | http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-2015-1323.html |
BullGuard | http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx |
Comodo Internet Security | https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298 |
CounterSpy | http://www.google.com/#q=counterspy+uninstall |
Cyber Defender Early Detection Center | http://www.ustechsupport.com/faq.html#q4 |
D
Dr. Web | https://support.drweb.com/support_wizard/?lng=en (Only registered Dr. Web users can access support content) |
E
eScan | http://www.microworldsystems.com/download/tools/esremove.exe |
ESET | /kb2788/ |
F
Forefront Client Security | https://support.microsoft.com/en-in/help/2834133/the-removal-of-the-endpoint-protection-client-is-unsuccessful-for-fore |
Forefront Endpoint Protection | https://technet.microsoft.com/en-us/library/gg477040.aspx |
Forefront Server Security | https://support.microsoft.com/en-us/help/929081/how-to-install-or-uninstall-fse-or-fpe-on-an-exchange-ccr-cluster |
FRISK F-PROT Antivirus for Windows | http://www.f-prot.com/support/windows/fpwin_faq/25.html |
F-Secure |
ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip
http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384 |
G
G Data | https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D |
K
Kaspersky | http://support.kaspersky.com/common/service.aspx?el=1464 |
K7 Total Security | https://apps.k7computing.com/Tools/dl/free-tools/K7RT.exe |
L
System Center Endpoint Protection
LavaSoft | http://www.lavasoftsupport.com/index.php?showtopic=28 |
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Malwarebytes | http://www.malwarebytes.org/mbam-clean.exe |
McAfee | http://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe |
Microsoft Diagnostics and Recovery Toolset (DaRT) | https://docs.microsoft.com/en-us/microsoft-desktop-optimization-pack/dart-v10/how-to-change-repair-or-remove-dart-10 |
Microsoft Security Essentials | http://support.microsoft.com/kb/2435760 |
N
Norman Virus Control/Norman Security Suite | |
Norton (Symantec) | http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe |
Norton Security Scan | Uninstall Norton Security Scan |
P
Panda | http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe |
Panda Cloud Internet Protection | http://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe |
Pareto Logic | http://www.paretologic.com/resources/help/xoftspyse/195.htm |
Q
Quick Heal | http://www.quickheal.com/prod-rem |
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S
Sophos | http://www.sophos.com/support/knowledgebase/article/11019.html |
Spybot Search & Destroy | http://www.safer-networking.org/faq/how-to-uninstall-2/ |
System Center Configuration Manager | https://technet.microsoft.com/en-us/library/bb694276.aspx |
System Center Endpoint Protection | https://opbuildstorageprod.blob.core.windows.net/output-pdf-files/en-us/Win.sccm/live/protect.pdf |
T
System Center Endpoint Protection Download Free Microsoft
Trend Micro Trend Micro Titanium |
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105809.aspx |
Trend Micro Worry-Free Business Security Agent | https://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs# |
V
Vipre (Sunbelt Software) | http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security |
W
Webroot | http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid |
Windows Defender | /kb2390/ |
Windows Intune | https://gallery.technet.microsoft.com/Uninstall-the-Intune-b42111d1 |
Windows Live OneCare | http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe |
Windows Security Essentials | http://support.microsoft.com/kb/2435760 |
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Z
Zone Alarm | https://support.zonealarm.com/hc/en-us/sections/115000477272-Removal-Uninstall |
- Mac OS X users: Do you need uninstallers for third-party Mac antivirus products? Click here.
- ESET Mobile Security for Android users:Click here for instructions to uninstall ESET Mobile Security for Android.
- Uninstalling: Are you trying to uninstall your ESET product? Click here.
- Installing: Need help installing your ESET product? Click here for a video tutorial.
If you are still unable to resolve your issue, email ESET Technical Support.
Last Updated: May 7, 2020
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